FreshWorks

Subscription: Free

Category: Customer Support Tools

Freshworks provides businesses with a suite of AI-driven tools for customer relationship management (CRM), support automation, and marketing automation. Designed for both small and large enterprises, the platform offers solutions to streamline customer service, optimize sales pipelines, and improve overall engagement. With an intuitive interface and robust integrations, Freshworks helps businesses deliver exceptional customer experiences while increasing operational efficiency.

FreshWorks

More About FreshWorks

  • AI-Powered Customer Support Automation (Freddy AI)

    Uses AI to automate customer interactions, reduce response times, and improve support efficiency with intelligent chatbots and automated workflows.

  • Omnichannel CRM & Marketing Automation

    Unifies customer interactions across email, chat, phone, and social media, allowing businesses to manage relationships and optimize marketing efforts seamlessly.

  • Intuitive Workflow Automation & Integrations

    Provides easy-to-use automation tools that streamline business processes and integrate with third-party applications like Slack, Zoom, and Salesforce. 

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