Subscription: Paid
Category: Customer Support Tools
Hiver transforms Gmail into a powerful team collaboration platform, allowing businesses to manage shared inboxes like support@ or sales@ directly from their email accounts. It offers automation, real-time tracking, and workflow optimization to streamline customer support and internal team communications. Hiver is ideal for support, sales, and finance teams that need efficient email management without switching to complex ticketing systems.
Allows teams to manage and respond to emails collaboratively within Gmail, ensuring no query goes unanswered and improving overall response efficiency.
Automates repetitive tasks such as email assignment, tagging, and follow-ups, reducing manual work and increasing productivity.
Provides insights into email response times, team workload distribution, and customer interactions, helping managers optimize team performance and efficiency.
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