LivePerson

Subscription: Paid

Category: Customer Support Tools

LivePerson helps businesses create seamless conversational experiences with customers through AI-driven messaging solutions. The platform supports automated customer service, sales interactions, and omnichannel engagement across SMS, social media, and web chat. By using machine learning and natural language understanding (NLU), LivePerson improves customer satisfaction, reduces response times, and optimizes business communication strategies.

LivePerson

More About LivePerson

  • Conversational AI & Automated Messaging

    LivePerson’s AI-driven chatbots and virtual assistants handle customer inquiries, reducing wait times and enabling businesses to provide 24/7 support across multiple digital channels.

  • Conversational Commerce & Sales Assistance

    Businesses can leverage LivePerson to automate sales conversations, recommend products, and complete transactions within messaging apps, turning customer engagement into revenue opportunities.

  • Advanced Analytics & Sentiment Analysis

    The platform provides deep insights into customer interactions, using AI to analyze sentiment, measure engagement success, and optimize chatbot responses for better performance. 

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