SolidChat

SolidChat offers a customizable live chat widget that can be seamlessly embedded into websites. This feature allows visitors to initiate real-time conversations with support teams, facilitating immediate assistance and improving user experience.

The platform provides a centralized inbox where all customer communications are collected. This organization enables support teams to manage and respond to inquiries efficiently, track ticket statuses, and maintain a cohesive record of interactions, ensuring no customer query goes unresolved.

With dedicated mobile apps, SolidChat ensures that support teams can stay connected and responsive, even while on the go. Push notifications alert team members to new messages, and the mobile interface allows for the management of visitor details and conversation histories, ensuring consistent support quality.