Tiledesk

Subscription: Free

Category: Customer Support Tools

Tiledesk is a comprehensive AI-driven customer engagement platform that combines live chat, AI-powered chatbots, and multi-channel messaging into one seamless experience. Designed to help businesses automate customer support, Tiledesk enables companies to interact with customers via websites, apps, and messaging platforms like WhatsApp and Facebook Messenger. The platform’s AI chatbots provide instant responses, reducing wait times and improving customer satisfaction. With an intuitive interface and easy integration with CRM tools, Tiledesk is the ultimate solution for businesses looking to enhance customer interactions efficiently.

Tiledesk

More About Tiledesk

  • AI-Driven Chatbot & Live Chat Integration

    Tiledesk allows businesses to deploy AI chatbots that handle customer queries efficiently while enabling a smooth transition to live agents when needed. This ensures a balance between automation and human support for better customer satisfaction.

  • Omnichannel Communication Support

    The platform supports messaging across WhatsApp, Facebook Messenger, websites, and more, providing a unified inbox for managing all conversations from different channels in one place.

  • Open-Source Flexibility & Customization

    Unlike many proprietary solutions, Tiledesk is open-source, meaning businesses can fully customize their chatbot behavior, integrations, and workflows to align with specific needs and preferences. 

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