Subscription: Free
Category: Customer Support Tools
Whelp streamlines customer support by integrating multiple communication channels—such as live chat, SMS, WhatsApp, email, and social media—into a single, unified inbox. This consolidation allows support teams to manage all customer interactions efficiently. The platform's AI-driven automation tools assist in handling routine inquiries, while its advanced reporting features offer insights into performance metrics, enabling businesses to optimize their support strategies.
Whelp combines all customer conversations from various channels into one centralized inbox. This integration ensures that support teams can efficiently manage and respond to inquiries, leading to improved response times and enhanced customer satisfaction.
The platform includes tools to design and deploy customizable chatbots using a user-friendly drag-and-drop interface. These AI-powered bots can handle common customer questions and concerns 24/7, reducing the workload on human agents and ensuring customers receive prompt assistance.
Whelp offers comprehensive reporting features that analyze company performance over specified time frames. These insights help businesses identify trends, measure the effectiveness of their support strategies, and make data-driven decisions to enhance operational efficiency.
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